Documentation

How to view your shared web hosting server usage On a shared web hosting server, all users share a finite amount of resources at any given time. Nuagerie system administrators monitor individual accounts on the server for excessive use. How to view your current usage in real-time: To view your website’s current resource usage stats: Log... How to change the language in cPanel The highly popular control panel supports well over 30 languages, including French, Spanish, and Chinese. If you feel more comfortable with another language in cPanel, follow these simple steps. Log in to your cPanel account - either from your Client Area or typing in www.nuagerie.com/cpanel In the... How to Choose the PHP Version by Domain cPanel supports the possibility of selecting different PHP versions for your different domains. For example, if you have Domain1 and Domain2 as part of your cPanel account, and you want to use PHP 7.0 on Domain1 and PHP 5.2 on Domain2, you can set this up directly from your cPanel. First log into your cPanel... How to set up Hotlink protection in cPanel Hotlink protection is a security feature in cPanel designed to reduce bandwidth consumption. It works by preventing third-party websites from directly linking to your content (for example, pulling in images hosted on your server for display on their own web pages). You can whitelist specific URLs for permitted... How cPanel & WHM Improved Email Hosting cPanel and WHM have gone through some serious upgrades to their Email Hosting features throughout the versions. Just in the past 2 years, the cPanel team have made it easier than ever for web hosting providers, system administrators, and all other cPanel users to be able to host email accounts. ... How to Create and Use Subdomains Subdomains Subdomains allow you to separate your website into several distinct sections. Subdomains will look like this: subdomain.yourdomain.com, where subdomain is the name of the subdomain, and yourdomain is your domain name. Examples Here are some common subdomains: http://forum.yourdomain.com... How to create a cPanel Email Forwarder An email forwarder, as the name suggests, will forward all incoming emails to another address or program. There is no inbox for a forwarding account, and nothing is stored, which means in the case of spam, an email forwarder can also be used to dispose of any unwanted messages that end up cluttering your inbox.... How to Create a Wildcard Subdomain in cPanel Wildcard subdomains are a useful cPanel feature that allows you to direct non-existing subdomains to a specific folder on your server. They serve as a “catch-all” location so that if a user enters a subdomain URL that has yet to be created (for example, http://nothinghere.yourdomain.com), they’ll... How to Create a Database in MySQL 1. Click on the MySQL icon. You can create a database via your control panel by clicking on the MySQL icon. Here is a link to some information that may be helpful in setting up a database: http://www.cpanel.net/docs/cpanel/ 2. Scroll down to the MySQL menu. 3. Create the database. When you create the database... How to Create a Server Backup This guide will assist you on how you can make a backup of all the applications on your server. Step 1: Go to Server Management Log into your cPanel control panel. Now, select the target server to backup or search Backup Configuration in the search bar. Step 2: Setting up Automatic Backups Click on... How to Prevent Outgoing Spam from Webmail Accounts In cPanel, the powerful web hosting control panel, there is an option for users to manage, protect and administer email addresses on their mail server. You can control outgoing mail from the single email account on your server in order to avoid potentially sending out spam.  Receive... How to Import/Export a MySQL database using phpMyAdmin Exporting Your Database Follow these steps. Open phpMyAdmin. Click the name of the database to export in the list down the left side. The page will refresh and show information about the selected database. Click the “Export” tab. The page will refresh and show export options. In the... How to install CloudLinux on cPanel CloudLinux is available to use with your cPanel account. This guide will show you step by step how to correctly install both. - Please note this tutorial is based on a fresh installation - if you are upgrading an existing installation, please backup the databases before continuing! -  Before... How to Install cPanel To install cPanel & WHM on your server, run the following command: cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest This command changes your session to the home directory, downloads the latest version of cPanel & WHM, and runs the installation... How to Update WHM/cPanel to the Latest Version from the Command Line Occasionally, WHM or cPanel might experience errors that can only be resolved by updating the software. To update the control panel from the command line, start by logging into your server by SSH as root. Once you're connected, enter the following command: /scripts/upcp This will only update your WHM... How to Blacklist an IP Address If for whatever reason, you need to block a specific IP address from accessing your website, you can deny it access by adding it to a "blacklist". cPanel gives you the option to blacklist an IP easily. First, log in to your cPanel account - either through your Client Area or by typing in... How to protect a folder with a password Anyone can access subdirectories of public_html (folder containing all the public files of your hosting account) using a web browser. To restrict access to a particular directory under public_html: Connect to cPanel Click Directory Confidentiality in the Security topic. There you will find a list of... How can I activate my paid license after a trial? You can do this by running this command in SSH: /usr/local/cpanel/cpkeyclt It should look something like this: [root@cpanel home]# /usr/local/cpanel/cpkeyclt Updating cPanel license...Done. Update succeeded. Building global cache for cpanel...Done [root@cpanel home]# If you still have... How to Redirect Different Versions of the Same Site (www to non-www and vice versa) You can redirect www accesses of your domain to the non-www version using the cPanel Redirections tool. These redirections are often recommended by search engines such as Google to avoid having your site penalized for duplicate content. Nuagerie recommends the usage of the version with www rather than the one... How to redirect a domain to another Internet address To redirect a domain name (example: mydomain.com) to another Internet address (example: anothersite.com): Connect to cPanel In the Domains section, click Redirections In the Add a Redirection section, enter the following information: Type: Permanent (301)1 Choose the domain to redirect from among... How to do a Backup Restore Once you have configured the backup for your server and the first backup has been taken, you can easily restore your application. Just follow these simple steps. Step 1: Go to Application Management Log into your cPanel control panel. Click on Applications and then select your target application from the list... How to delete Cron jobs Cron jobs can easily be deleted from cPanel. Here’s how: Log in to cPanel through your Nuagerie Client Area Click on My cPanel. If you have more than one domain associated with your Nuagerie account, click on the appropriate domain link. Enter your cPanel password. Click on Cron jobs found under... How to find forwarders/autoresponders on a cPanel server Often while troubleshooting your client's mail issues, you will be required to find out which forwarders/autoresponders they have. On a cPanel server, this information is kept in separate files for every domain (and subdomain) in the /etc/valiases/ directory – e.g. /etc/valiases/domain123.com,... How to Access Softaculous in cPanel Softaculous is a powerful script Autoinstaller that allows you to install over 400 of the most popular web applications and scripts available in just one click. Softaculous is automatically preinstalled with all our web hosting, VPS, and dedicated server plans. In order to access your Softaculous license from... How to use cPanel’s User Manager The cPanel User Manager features a variety of options for user account control, including email accounts, FTP accounts, and cPanel accounts. Management options include adding and deleting accounts, editing account details, changing security credentials, and more. To access cPanel User Manager, head to... How to check the version of your cPanel What is cPanel? cPanel is a web hosting control panel that allows web hosting owners to manage their sites from a web-based user interface. cPanel gives a user-friendly visual Interface for all web hosting users that lets them manage their Linux server. The highly popular control panel also provides tools that... How to empty my DNS cache Overview Your DNS cache stores the locations (IP addresses) of web servers that contain web pages which you have recently viewed. If the location of the web server changes before the entry in your DNS cache updates, you can no longer access the site. If you encounter a large number of HTML 404 error codes, you... cPanel domain.com/whm is broken? If yourdomain.com/cpanel and yourdomain.com/whm both go to a 500 internal error page instead of redirecting to the control panel login, it is most likely due to a missing file in the CageFS skeleton. First, edit: /etc/cagefs/conf.d/perl.cfg by adding the following code to the paths... cPanel: Introduction and Access Information Introduction to cPanel The control panel in cPanel allows you to perform multiple complex tasks in seconds through a web interface. Each hosting account receives a secure access to cPanel with its own unique username and password. To give you an overview, here is a short list of the options available in... Cron Jobs/Automated Tasks Introduction and overview Cron jobs are commands used to schedule tasks that must run repeatedly, for example, every Saturday and Sunday at 12 PM. These jobs allow you to automate some commands and scripts on your server, to make it easier to run repetitive tasks. For instance, you could create a cron job to... CURL: could not resolve host: cpanel.net Error: curl: (6) Could not resolve host: securedownloads.cpanel.net; Unknown error Fix: Edit: nano -w /etc/resolv.conf Add the following lines: nameserver 8.8.8.8 nameserver 8.8.4.4 If you still have questions or concerns, feel free to contact us by opening a support ticket or with... Official cPanel Documentation cPanel offers a wide variety of services for you and your growing business. The control panel is packed full of features to take advantage of, but sometimes it can be difficult to navigate through all the options, especially if you are just starting out - that's why cPanel has a website that goes into detail... Addon Domains and Aliases What is an alias? An alias is a special domain name configuration that allows a second domain name (called an alias) to display the same website as the first domain (called the main domain). Aliases are useful when you want to redirect several versions of the domain name in the browser's address bar to your... How to Create a Backup It's important to keep always have a backup of your site. Here's how to do so manually: Connect to cPanel Under Files, select Backups Click on Download a Full Backup Select your choice of method - either copy the backup on an FTP server or in your current account's root directory. If you are... Help! I Can't Connect to cPanel! Here are different reasons and solutions to resolve problems connecting to your cPanel. If you are prompted to enter your username and password, but the system does not accept the ones you are providing: It's possible that you are entering the wrong login credentials. Double-check that you are using the... LSCache Cron Job for cPanel The easiest way to see what the LSCache cron job running for your cPanel control panel is through your command terminal. Run the following command: crontab -e If you still have questions, please contact us by opening a support ticket or through our live chat feature. cPanel Legal Notices To learn more about cPanel's Terms of Use and privacy policies, visit their site at https://cpanel.com/legal-notices.html What is cPanel? cPanel is a control panel with which you can manage almost any element of your cPanel hosting account. The interface is very easy to use - cPanel works constantly to improve the platform by staying on the cutting edge of technology as well as constantly updating its various security measures, making it... What is error 550 – quota exceeded? You will receive a “550 Mailbox quota exceeded” error when you attempt to send an email to a recipient that does not have sufficient space in their inbox to store the message. Errors will continue to be received until the recipient creates space in their inbox (by deleting emails and attachments) or... What is my server IP address? An Internet Protocol (IP) address is the series of numbers used to locate computers and other resources on networks. Your Nuagerie dedicated or shared hosting service is associated with an IP address. When a user enters your website’s URL into a browser, it is matched with the associated IP address... What is CloudLinux? In shared web hosting, the most common reason for downtime is a single account compromising server performance for all the other accounts that share the same server. More often than not, that one account’s excessive server usage is due to malware, outdated software or poorly coded/misconfigured plugins or...