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This may take several minutes message This may take several minutes error page on your IP address - this message will appear when your server is rebooted while some policies are still running. It should be back to normal shortly. If the login page refuses to show up after several minutes, please contact us by opening a support ticket or by using... Could not connect to database If you see this error popping up on InterWorx Could not connect to database, please check the Username/Password of your database. If changed, please update the details in Softaculous installations using Edit Details. There are 2 possible solutions: Solution 1) Change the database host from... CURL: could not resolve host: cpanel.net Error: curl: (6) Could not resolve host: securedownloads.cpanel.net; Unknown error Fix: Edit: nano -w /etc/resolv.conf Add the following lines: nameserver 8.8.8.8 nameserver 8.8.4.4 If you still have questions or concerns, feel free to contact us by opening a support ticket or with... MySQL errors If you are receiving MySQL errors, make sure to check PHPInfo for the MySQL section (Apache): MYSQL_LIBS: -L/usr/lib64/mysql -lmysqlclient To solve the issue, compile LSPHP with: --with-mysql=/usr --with-libdir=lib64 --with-mysqli=/usr/bin/mysql_config If you still have issues or questions,... Error: was already used for trialing on... If you see this message appearing on your screen: The IP 127.0.0.1 was already used for trialing on 2018-05-01 It means your free trial has ended for that server and you will need to get a license to use KernelCare. Luckily, Nuagerie is partnered with CloudLinux so feel free to visit our KernelCare... Error: xml2-config not found If at any time you receive an error: xml2-config alert or running a detailed report shows: checking whether to enable LIBXML support... yes checking libxml2 install dir... no checking for xml2-config path... configure: error: xml2-config not found. Please check your libxml2 installation. **ERROR** Could... Can not find /var/softaculous Error: softaculous: plugin disabled: Can not find /var/softaculous Installer may still be running, check install.log Fix: This fix is only for InterWorx, other control panels will probably vary. Go into the var folder: cd var Make the Softaculous folder: mkdir softaculous Set... INFO.XML not found This error usually occurs when script packages are missing. If you have a firewall, then make sure to allow access to *.softaculous.com domains to be able to download all packages. If your firewall is blocking access to Softaculous domains, then the script library will not be able to function or update properly.... What is error 550 – quota exceeded? You will receive a “550 Mailbox quota exceeded” error when you attempt to send an email to a recipient that does not have sufficient space in their inbox to store the message. Errors will continue to be received until the recipient creates space in their inbox (by deleting emails and attachments) or... An LC.8 Error Appeared If you see an LC.8 error appear while using LiteSpeed, then the IP you have been assigned has been placed on the blacklist due to having a nulled version of LiteSpeed installed. Nulled software is illegal and unsafe and will show up on most search engines. When an IP is found to have a nulled version of...