Documentation

If you see this error popping up on InterWorx

Could not connect to database, please check the Username/Password of your database. 

If changed, please update the details in Softaculous installations using Edit Details.

There are 2 possible solutions:

Solution 1)

Change the database host from

localhost

to

127.0.0.1

while editing the installation.

Solution 2)

nano /etc/hosts

Add the following line:

127.0.0.1 localhost.localdomain localhost

If you still have questions concerning your connection to your Softaculous database, make sure to contact us by opening a support ticket or our live chat feature.