Find answers to your questions

Documentation

How to use cPanel’s User Manager

  • 3

The cPanel User Manager features a variety of options for user account control, including email accounts, FTP accounts, and cPanel accounts. Management options include adding and deleting accounts, editing account details, changing security credentials, and more.

To access cPanel User Manager, head to Preferences > User Manager in the cPanel dashboard.

Add a new user

On the User Manager page, click the Add User button to get started.

  1. First, complete the Basic Information form, providing the Full Name, Username, Domain (which will be pre-set if you have a single domain), and Contact Email Address for the user.
  2. In the Security Information section, decide whether you wish the user to configure their own password, or if you wish to set an initial password for the account on their behalf. If you do not have the user’s email address, you must select the latter option.
  3. Under Services, enable account features from the selection provided, including FTP, Email, and Web Disk support. As you enable more default features in cPanel, the selection may change.
  4. When you’ve completed the form, click Create to save the account configuration.


Delete an account

If you want to delete a user account for any reason, simply click the Delete button next to the account in the User Manager page listing.

cPanel will prompt you to confirm the deletion.

Click the Delete button to proceed with account removal.

Edit an account

You can make changes to an existing user account by selected the Edit button next to the account in the User Manager page listing.

The Edit account page allows you to alter the same details populated when the account was first created.

Make the necessary changes and click the Save button to proceed.

Change an account password

To update an account’s security credentials, click the Change Password button next to the account in the User Manager page listing.

The account editing page will be opened once again. Enter the new password twice (or generate a random password with the button provided) and click Save to proceed.


If you still have questions or concerns, feel free to contact us by opening a support ticket or by using our live chat feature.

Related Articles

How to empty my DNS cache Overview Your DNS cache stores the locations (IP addresses) of web servers that contain web pages which you have recently viewed. If the location of the web server changes before the entry in your DNS cache updates, you can no longer access the site. If you encounter a large number of HTML 404 error codes, you... What is cPanel? cPanel is a control panel with which you can manage almost any element of your cPanel hosting account. The interface is very easy to use - cPanel works constantly to improve the platform by staying on the cutting edge of technology as well as constantly updating its various security measures, making it... How cPanel & WHM Improved Email Hosting cPanel and WHM have gone through some serious upgrades to their Email Hosting features throughout the versions. Just in the past 2 years, the cPanel team have made it easier than ever for web hosting providers, system administrators, and all other cPanel users to be able to host email accounts. ... CURL: could not resolve host: cpanel.net Error: curl: (6) Could not resolve host: securedownloads.cpanel.net; Unknown error Fix: Edit: nano -w /etc/resolv.conf Add the following lines: nameserver 8.8.8.8 nameserver 8.8.4.4 If you still have questions or concerns, feel free to contact us by opening a support ticket or with... How can I activate my paid license after a trial? You can do this by running this command in SSH: /usr/local/cpanel/cpkeyclt It should look something like this: [root@cpanel home]# /usr/local/cpanel/cpkeyclt Updating cPanel license...Done. Update succeeded. Building global cache for cpanel...Done [root@cpanel home]# If you still have...