How to Uninstall Agents

How to Enable the R1Soft plugin on InterWorx The InterWorx control panel comes preinstalled with the R1Soft plugin. In order to connect the backup manager to your control panel: Login to your NodeWorx panel Go to the Plugins tab Set the R1Soft CDP Access section to Enabled Enter the CDP Server URL, which will be your URL to the R1Soft Backup Server...

How to Find the Agent's Version If, for some reason, you need to know the version of one of your agents, simply type in the following into your command terminal: rpm -qa | grep server backup If you still have questions or concerns, feel free to contact us by opening a support ticket or by using our live chat feature.

How to see your control panel options If you don't see the hosting control panel options, don't panic - they just need to be enabled. In R1Soft go to Configuration >> Product Features >> Hosting Control Panels >> and check the two boxes. If you still need help seeing your R1Soft control panel options, please contact us...

How to backup MySQL R1Soft gives the capability of backing up all your MySQL databases. In order to back them up: First go here or type in the following into your URL: https://dev.mysql.com/downloads/connector/j/ Download the zip file - for example: mysql-connector-java-5.1.36.tar.gz (zip for Windows)....

How to Remove Phantom Agents Locating the task schedule ID Download the following script to a safe location on the Backup Manager. wget http://repo.r1soft.com/supportscripts/delete-task-by-task-id-v5.tar.gz Extract the script from the tar.gz tar -zxvf delete-task-by-id-v5.tar.gz Locate the IDs for the schedule(s) being...

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