Documentation

This guide will assist you on how you can make a backup of all the applications on your server.

Step 1: Go to Server Management

Log into your cPanel control panel. Now, select the target server to backup or search Backup Configuration in the search bar.

Step 2: Setting up Automatic Backups

1. Click on Backup Configuration.
2. Here you can set the backup frequency (from every day to once a month). A daily frequency means that a backup of all applications on your server will be taken once a day, every day. Whereas, a monthly frequency means that a backup will only be taken once (or twice) a month. Backups are incremental (meaning only differences from the last full backup are stored), however, higher frequency backups will imply higher backup costs.
3. Here you can set the Backup retention. This determines how long the backups are stored and are available to use. A backup retention of one with daily backups mean that the previous backup will be available for one day before being replaced by the next daily backup.
4. Click on Save Configuration once done.

Step 3: Backup files or SQL databases

You have the option to backup specific files or accounts as well as certain (or all) SQL directories. Here you can choose to do so and decide where the backups will be stored. Once you are finished, simply click on Save Configuration at the bottom of the screen to save your backup settings.

Step 4: Track Backup Progress

After clicking Take Server Backup Now, you will be able to follow the backup progress.

Once the operation is completed, you will get a message stating that the backup has been successfully completed.

To restore your backup, check this guide.

Important Notes:

The number of backups retained depend on the backup frequency that you have set:

• If you have set the frequency to daily (default) and retention for one week, we will keep eight backups (one per day for the last eight days).
• If you have set the frequency to seven days (weekly) and retention for one week, we will keep just one backup.
• If you have set the frequency to daily (default), and backup retention to two weeks, we will keep fifteen backups (one per day for the last fifteen days).
• If you have set the frequency to seven days (weekly), and backup retention to four weeks, we will keep just four backups.

If you still have questions or concerns about server backups, make sure to contact us by opening a support ticket or through our online live chat feature.