Help Centre
Domains and DNS
Understand your domain name, its DNS zone and how to prepare changes.
Help Centre
Guides in this category
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A complete guide to TLDs
Understand top-level domains (TLDs), from classic extensions to new gTLDs, and weigh their pros and cons before you choose a domain name for your website.
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Add a domain in cPanel
Add a domain you manage to your cPanel hosting: preparation, creating the domain and its document root, then DNS, certificate and final checks.
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Add and verify a CNAME record
Add a CNAME record in cPanel’s Zone Editor after checking the active zone and existing dependencies, then confirm that the connected service works.
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Change your website DNS while preserving email
Switch website hosting without disrupting email: find where DNS is managed, keep your email records and change only the records the website needs.
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Choose your website’s main address: with or without www
With or without www? Choose your website’s main address, prepare both variants and redirect every version to a single, consistent HTTPS address.
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Configure wildcard subdomains: DNS, hosting and HTTPS
Prepare a wildcard subdomain: allowed names, the destination in cPanel, the authoritative DNS zone, and HTTPS coverage that must be checked separately.
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Domain name privacy
Learn which domain registration details remain public, how privacy and proxy services work, including for .CA domains, and how to secure domain access.
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How to add privacy protection to a domain name
Check what WHOIS already hides, review the privacy options available for your domain, and protect account access and renewal at the same time.
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How to choose a good domain name
Tips for choosing a domain name that is short, easy to remember and suited to your website, plus a comparison of common extensions like .com, .ca and .net.
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How to clear your computer’s DNS cache
Clear the DNS cache on Windows, Linux or macOS when a device keeps an old answer after a DNS change, and learn what this step does not fix.
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How to create and use subdomains
Create a subdomain in cPanel to separate a section of your website, choose its document root folder and manage its redirection or deletion afterwards.
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Redirect a domain or page with cPanel
Create a 301 or 302 redirect in cPanel for a moved page or domain change, then test the address variants, URL parameters and caches.
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Understand domains, aliases and subdomains
Additional domain, alias or subdomain: understand how registration, DNS and hosting differ before you add a name to your cPanel account.
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What happens once my domain expires?
Has your domain expired? Understand the possible stages (renewal, redemption, deletion) and act quickly to protect your website and email.
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